Ii-FAQs

Siza kuphendula yonke imibuzo yakho ngokukhawuleza.
Ndingasifumana njani isicatshulwa?

Amaxabiso ethu axhomekeke kutshintsho ngokusekelwe kwinkqubo, imathiriyeli, kunye nezinye iimeko zemarike.
Siza kukuthumelela ikowuti yamva nje emva kokuba inkampani yakho iqhagamshelane nathi ngolwazi oluthe kratya.

Ithini iodolo yakho encinci?

Ubuncinci be-odolo yethu yeemveliso ezincinci ziingceba ezili-100 kwaye kwiimveliso ezinkulu ziziqwenga ezili-10.

Unganikeza amaxwebhu afanelekileyo?

Ewe, singakunika uninzi lwamaxwebhu owafunayo, kubandakanya izatifikethi, i-inshurensi, izatifikethi zemvelaphi, kunye namanye amaxwebhu ayimfuneko okuthumela ngaphandle.

Kuthatha ixesha elingakanani ukuthumela ngenqanawa emva kokufaka iodolo?

Kwiisampuli, ixesha lokuthumela li malunga neentsuku ze-7.
Ukuveliswa kobuninzi, ixesha lokuthumela liyi-35-40 iintsuku emva kokufumana idiphozithi.
Ixesha lokuthumela ngenqanawa liyasebenza xa:
(1) sifumana idiphozithi yakho.
(2) sifumana imvume yakho yokugqibela yokuvelisa imveliso.
Ukuba ixesha lethu lokuthumela alihambisani nomhla wakho wokugqibela, nceda uphakamise inkcaso yakho xa ubuza. Siya kwenza konke okusemandleni ethu ukuhlangabezana neemfuno zakho.

Zeziphi iindlela zokuhlawula ezamkelwa yinkampani yakho?

Samkela intlawulo ngeakhawunti yebhanki, Western Union, PayPal, okanye TT.

Uqinisekisa njani umgangatho wakho, Ngaba unayo iwaranti?

Sinikezela ngewaranti ngokuchasene neziphene kwimathiriyeli yethu, inkqubo yokuvelisa, kunye nozinzo lwesakhiwo. Sizimisele ulwaneliseko lwakho kunye noxolo lwengqondo ngeemveliso zethu. Nokuba iwaranti igutyungelwe okanye hayi, inkcubeko yenkampani yethu kukusombulula yonke imiba yabathengi kwaye yanelise iqabane ngalinye.

Ngaba unokuqinisekisa ukuhanjiswa okukhuselekileyo nokuthembekileyo kweemveliso?

Ewe, sihlala sisebenzisa iibhokisi zokhuni, iipaliti, okanye iibhokisi eziqinisiweyo ukukhusela iimveliso ukuba zingonakali ngexesha lokuthutha kwaye siqhube unyango olukhuselayo ngokweempawu zeemveliso, ezifana nokupakishwa kobumanzi kunye nobungqina bokuthuthumela. Ukuqinisekisa ukuhanjiswa okukhuselekileyo kuwe.

Zeziphi iindlela zothutho?

Iindlela zothutho zibandakanya ulwandle, umoya, umhlaba, uloliwe, kunye ne-express, kuxhomekeke kubuninzi bempahla yakho.