FAQs

We will respond to all your questions as soon as possible.
How can I get a quote?

Our prices are subject to change based on process, material, and other market factors.
We will send you the latest quote after your company contacts us for more information.

What is your minimum order quantity?

Our minimum order quantity for small products is 100 pieces and for large products is 10 pieces.

Can you provide the relevant documentation?

Yes, we can provide most of the documentation you require, including certificates, insurance, certificates of origin, and other necessary export documents.

How long does it take to ship after placing an order?

For samples, the shipping time is about 7 days.
For mass production, the shipping time is 35-40 days after receiving the deposit.
The shipping time is effective when:
(1) we receive your deposit.
(2) we get your final production approval for the product.
If our shipping time does not match your deadline, please raise your objection when you inquire. We will do our best to meet your needs.

What payment methods does your company accept?

We accept payment via bank account, Western Union, PayPal, or TT.

How do you guarantee your quality, Do you have a warranty?

We offer a warranty against defects in our materials, manufacturing process, and structural stability. We are committed to your satisfaction and peace of mind with our products. Whether covered by warranty or not, our company culture is to resolve all customer issues and satisfy every partner.

Can you guarantee the safe and reliable delivery of the products?

Yes, we usually use wooden boxes, pallets, or reinforced cartons to prevent the products from being damaged during transportation and carry out protective treatment according to the characteristics of the products, such as moisture-proof and shock-proof packaging. To ensure safe delivery to you.

What are the modes of transportation?

The modes of transportation include sea, air, land, rail, and express, depending on the quantity of your goods.